Organisations are evolving and reorganising as new technologies emerge on a daily basis. While the epidemic may be blamed for the emergence of technology, it is worth noting that the life-altering changes at work and elsewhere may not have been feasible if the seeds of technology had not previously been sown. The speed with which the epidemic spread and the innovation in use cases that it brought with it can be attributed to the pandemic. A closer look at the role of technology and the changes it has brought about reveals some fascinating discoveries.

For many businesses, cloud-based technology has likely saved their lives. HR functions such as payroll management, hiring, onboarding, and performance review have all been simplified. Remote access made it easy to work without interruption while maintaining productivity metrics. Remote workers become more self-reliant because to self-service facilities provided by HRSS systems. When one became stuck, AI-enabled bots were ready to assist! Data security and workplace transparency have been ensured thanks to block chain integrations across the whole value chain. It has also aided internal cooperation as well as collaboration with external stakeholders such as vendors and customers.

What are the applications of these technologies?

There hasn't been a greater experiment in recent memory when it comes to change management that has interrupted work as much as the last 18 months. The role of technology began with the real-time delivery of essential information to the workforce. This helped to avoid "cascade communications," which necessitated the luxury of time, which most enterprises lacked. Most firms have traditionally relied on managers to communicate knowledge, which was also the appropriate thing to do. However, in recent months, technology has made up for the speed that has been lost as a result of remote working. With the constant flow of information, all staff may be on the same page.

Innovative virtual solutions that help with the complete employee experience began as a necessity, gradually became the norm, and are now increasingly considered as best practises. For example, some highly intriguing tech-solutions can be found in the recruiting arena, where technology not only runs the process for you, but also does a variety of other tasks, providing applicants with a pleasant and smooth experience while applying remotely. From scheduling interactions and written exams to online proctoring, virtual assessment centres, online interviewing, and eventually, digital onboarding, the list of what technology can accomplish seems to be growing at an exponential rate!

The way forward

After the initial period of transition to remote working, questions of productivity started to plague organisations. This conundrum too, has found its answer in technology such as Industry 4.0, Artificial Intelligence and Machine Learning. Organisations are doing what they can to invest in such technology that would make them resilient in the face of any future mishaps.