Before the epidemic, most firms had already embarked on some type of digital transformation. And, as a result of COVID, the global business landscape has evolved dramatically, producing a near-perfect storm scenario for forward-thinking companies to double down on their efforts.

There is no new normal in 2022, but there is a new today. Organisations will continue their path into a technologically-driven future in which normal will be characterised by a state of flux.

The proliferation of 5G, WiFi6 (802.11ax), and LoRa / LPWAN networks will enable a significant change in connectivity, serve as the foundation for Edge Computing, and open up a slew of new opportunities across a variety of sectors.

We may think of it as a type of consolidation vs. expansion in some circumstances. Infrastructure technology and processes, for example, that were rushed into place will mature on a regular basis. Lines of business will continue to have options, and users will benefit from the ease of application technology. Cloud and hybrid-cloud techniques will be much more important in the future.

What will be on IT executives' minds?

As the need for global bandwidth continues to climb, hyperscalers will continue to build up both subsea and terrestrial capacity at unprecedented scale, encouraging businesses to use hyperscaler backbones for their network traffic. This will open the door for "parallel internets" to arise, promising increased performance, reach, and security over the standard internet structure.


Since the early 1960s, businesses have depended on the well-known people, process, and technology framework to increase the operational efficiency of their personnel and equipment. The framework's Achilles heel has been the difficulty to modify business processes drastically and fundamentally in many businesses, owing to the fragmented nature of departments and the islands of data that exist.

RPA has been increasingly used to solve less difficult, department-centric processes, but what if businesses wish to adopt a broader, cross-company approach to automation to assist free up human resources for higher value work?

Hyper automation is a mix of numerous supporting technologies such as RPA, Artificial Narrow Intelligence, Process Discovery & Mining, Business Process Management, and Low Code Workflow that is offered to assist automate processes in a broader context than traditional automation.

Everyone can benefit from artificial intelligence

AI, or Artificial Narrow Intelligence as it is known, is present in everything from our automobiles to our online shopping experiences, and it is getting more prevalent with each new iteration. The possibilities for amazing innovation will expand enormously as the underlying technology gets more veiled and presented in an easier way to consume. OpenAI Codex, for example, is an AI that converts natural language to code. The system already knows more than a dozen programming languages and can understand and execute simple requests in natural language on the user's behalf, allowing for the creation of a natural language interface to current apps.

The limitations of physics and present technology prevent us from literally travelling from one location to another with the touch of a button. But what if we could genuinely immerse ourselves in a succession of digitally-twinned, photo-realistic worlds that were so captivating and gave us such a sense of presence and participation that we began to believe we had crossed the physical barrier? There are several firms with technologies that might help to unlock such worlds. The metaverse is where Facebook is staking its future. Apple has a lot of technologies that might push them into the area. Who is to say that Google or Magic Leap aren't a possibility?